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The PEGAPCDC87V1 exam is a certification offered by Pegasystems for professionals who want to demonstrate their knowledge and skills in Pega Decisioning. PEGAPCDC87V1 exam is designed to test the candidate's ability to design and implement effective decision strategies using Pega Decisioning. Passing PEGAPCDC87V1 Exam will validate the candidate's expertise in Pega Decisioning and will help them stand out in the job market.
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Pegasystems Certified Pega Decisioning Consultant (PCDC) 87V1 Sample Questions (Q147-Q152):
NEW QUESTION # 147
Reference module: Leveraging predictive model.
U+, a retail bank, wants to show a retention offer to customers who are likely to leave the bank in the near future based on historical customer interaction data. Which type of model do you use to implement this requirement?
- A. An entity model
- B. An adaptive model
- C. A predictive model
- D. A text analytics model
Answer: C
Explanation:
Requirement:
* U+ wants to show a retention offer to customers likely to leave the bank based on historical interaction data.
Model Types:
* Entity Model: Used for recognizing entities within data.
* Text Analytics Model: Used for analyzing text data.
* Predictive Model: Used for making predictions based on historical data.
* Adaptive Model: Used for real-time adaptation based on new data.
Suitable Model:
* For predicting customer churn (likelihood of leaving), a predictive model is best suited because it leverages historical data to make future predictions.
Verification from Pega Documentation:
* Pega documentation on leveraging predictive models for customer retention and churn analysis.
NEW QUESTION # 148
U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service.
Which two valid actions do you create? (Choose Two)
- A. Credit card number
- B. No annual fee credit card
- C. Credit card status
- D. 1% cash back credit card
Answer: B,D
Explanation:
Marketing and Sales Actions: Creating actions like "No annual fee credit card" and "1% cash back credit card" address different customer needs and stages in the customer lifecycle, including acquisition and engagement.
Full Customer Lifecycle: These actions involve marketing and sales efforts aimed at attracting and retaining customers by offering attractive benefits.
NEW QUESTION # 149
U+ Bank wants to leverage Pega Customer Decision Hub's Next Best Action capability to promote new offers to each customer who visits the website based on eligibility. For this requirement, the bank needs to define several complex eligibility criteria. As a decision consultant, how would you configure this requirement?
- A. Use Prediction Studio to configure the requirement
- B. Make changes to the Next-Best-Action Framework decision strategy
- C. Configure suppression rules in Next-Best-Action Designer
- D. Create new decision strategies
Answer: B
Explanation:
* Next-Best-Action Framework - This framework in Pega CDH is designed to decide the best action for each customer interaction by evaluating eligibility, suitability, and propensity.
* Complex Eligibility Criteria - To define complex eligibility criteria, modifications are needed within the Next-Best-Action decision strategy to handle multiple conditions and business rules.
* Steps:
* Access the Next-Best-Action Designer.
* Navigate to the decision strategy.
* Add or modify components to incorporate complex eligibility conditions.
* Test and validate the changes using persona tests and simulations.
NEW QUESTION # 150
To calculate the total number of customer responses of four actions in a group, you must use________________.
- A. one Set Property component
- B. one Group By component
- C. four Set Property components
- D. four Group By components
Answer: B
NEW QUESTION # 151
Reference module: Creating and understanding decision strategies.
MyCo, a mobile company, wants you to calculate the total revenue of three new actions offered in the first quarter. What do you configure to compute the total revenue?
- A. A single Group By component
- B. Three Group By components
- C. A single Set Property component
- D. Three Set property components
Answer: A
Explanation:
Requirement for Total Revenue Calculation:
* MyCo needs to calculate the total revenue of three new actions over a specified period.
* The goal is to aggregate the revenue generated by these actions.
Use of Group By Component:
* The Group By component is used to aggregate data based on specified properties.
* In this scenario, it can be configured to sum the revenue of the three new actions.
Configuration Steps:
* Configure a single Group By component to group the actions by their identifiers.
* Use the aggregation function within the Group By component to calculate the sum of the revenue for the grouped actions.
Efficiency and Simplicity:
* Using a single Group By component simplifies the strategy by avoiding redundancy.
* It ensures that all actions are considered in a single aggregation process, providing an accurate total revenue calculation.
Verification from Pega Documentation:
* According to Pega's guidelines, a single Group By component can efficiently compute total values such as revenue by grouping and aggregating data.
NEW QUESTION # 152
......
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