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Privacy

CloudUnity Privacy Policy

Effective Date: 01/12/2024

Last Updated: 06/02/2025

Introduction

Welcome to CloudUnity! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using CloudUnity, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide

  • Account Details: Name, email address, phone number, and payment information when you register or subscribe.
  • Support Interactions: Details shared during customer support interactions or feedback submissions.

b. Information We Automatically Collect

  • Usage Data: IP address, browser type, device information, and usage patterns to improve our service.

  • Cookies: Small data files stored on your device to enhance user experience.

c. Information from Third Parties

  • Integrations: Data from cloud providers or other tools you integrate with CloudUnity.

2. How We Use Your Information

We use your information to:

  • Deliver and improve CloudUnity services, including real-time monitoring, cost optimization, and compliance checks.

  •  Manage user accounts and provide customer support.

  •  Process payments and send service-related notifications.

  • Analyze usage patterns to enhance platform performance.

  • Ensure the security and compliance of your cloud infrastructure.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: For payment processing, customer support, or analytics.

  • Business Partners: To facilitate integrations with third-party platforms.

  •  Legal Obligations: When required by law or to protect against unauthorized access or legal claims.

4. Data Security

We implement robust security measures, including encryption, firewalls, and access controls, to protect your data. However, no system is completely secure. You are responsible for safeguarding your account credentials.

5. Data Retention

We retain your data as long as necessary to provide our services or comply with legal obligations. Upon termination of your account, we delete or anonymize your data, unless otherwise required by law.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal data.

  • Opt-out of marketing communications.

  • Restrict or object to certain data processing activities.

  • Request data portability.

To exercise these rights, contact us at **[email protected]**.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience on our platform. You can manage cookie preferences through your browser settings.

8. Third-Party Links

CloudUnity may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

9. International Data Transfers

As a global platform, we may transfer and process your information in countries outside your own. We comply with applicable data protection laws when transferring data internationally.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be communicated via email or through the platform. Continued use of CloudUnity constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at:
Email: [email protected]
Phone: +65 90609072
Address: 09-01, 20 Collyer Quay, Singapore, 049319